1. Introduction
Clabits Ltd ("Clabits", "we", "us", or "our") operates the Clabits School Management Software mobile application and related services (collectively, the "Service"). We are committed to protecting the privacy and security of educational institutions, administrators, teachers, parents, and students who use our platform available on the Google Play Store.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information. By installing, accessing, or using our Service, you consent to the data practices described in this policy.
📌 Quick Note: Clabits acts as a data processor for schools and a data controller for user accounts. We never sell personal data to third parties.
2. Information We Collect
📝 Personal Information You Provide
- School/Institution Data: School name, address, contact details, registration/certification numbers
- Administrator/Staff Data: Full name, email address, phone number, job role, profile photograph
- Teacher Data: Name, email, phone number, assigned subjects, class allocations, qualifications
- Parent/Guardian Data: Name, email address, phone number, relationship to student, payment information
- Student Data: Name, date of birth, grade/class, enrollment ID, attendance records, academic performance (grades, test scores), disciplinary records, health notes (if provided by school)
📱 Automatically Collected Information
- Device information (model, operating system version, unique device identifiers)
- Log data (app usage patterns, timestamps, features accessed, crash reports)
- Push notification tokens for real-time alerts
- IP address and network carrier information
📍 Location Information
We may collect approximate or precise location data (with your explicit permission) to:
- Verify attendance check-ins/check-outs
- Track school bus routes in real-time
- Enable geofenced school activities and events
You can disable location permissions at any time in your device settings. Disabling location may limit certain features.
3. How We Use Your Information
We use collected information for the following legitimate purposes:
4. Data Sharing and Disclosure
⚠️ We do NOT sell your personal information to any third party.
We may share data only in these limited circumstances:
- With School Administration: Data is accessible only to authorized school personnel with valid credentials
- Service Providers: Trusted third-party vendors (cloud hosting, analytics, push notifications) who process data on our behalf under strict confidentiality agreements
- Legal Compliance: When required by law, court order, subpoena, or government regulation
- Emergency Situations: To protect the safety, rights, or property of students, staff, or the public
- Business Transfers: In the event of a merger, acquisition, or asset sale (with notice to affected users)
5. Data Security
We implement enterprise-grade security measures to protect your data:
⚠️ Important: While we strive to use commercially acceptable means to protect your information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.
6. Data Retention
We retain personal information for as long as your institution maintains an active account with Clabits. Upon account termination or deactivation:
- We securely delete or anonymize personal data within 90 days
- Aggregated, anonymized statistics may be retained for analytical purposes
- Certain records may be retained longer if required by educational record laws (e.g., FERPA) or legal obligations
7. Children's Privacy (COPPA Compliance)
Our Service collects information about students (minors) only with:
- Verifiable parental consent obtained by the school
- Explicit authorization from the educational institution
Parents/legal guardians may request access to, correction of, or deletion of their child's data by:
- Contacting their school administrator directly, or
- Emailing us at clabitsltd@gmail.com
We do not knowingly collect personal information from children under 13 without verifiable parental consent. If we discover such data was collected without consent, we will delete it immediately.
8. Your Rights and Choices
Depending on your jurisdiction (GDPR for Europe, CCPA for California, etc.), you may have the following rights:
To exercise these rights:
1. First, contact your school administrator (they are the primary data controller)
2. Alternatively, email us directly at clabitsltd@gmail.com
3. We will respond within 30 days (or as required by applicable law)
9. Third-Party Services
Our App integrates with trusted third-party services to enhance functionality:
| Service | Purpose | Privacy Policy |
|---|---|---|
| Google Firebase | Push notifications, analytics, crash reporting | View |
| AWS/Cloud Hosting | Data storage and server infrastructure | View |
| Payment Gateway | Fee processing (if applicable) | View |
These services have their own privacy policies. We encourage you to review them. We are not responsible for their data practices.
10. International Data Transfers
Clabits Ltd is based in Nigeria. If you access our Service from outside Nigeria, please note that your information may be transferred to, stored, and processed in Nigeria or other countries where we or our service providers operate.
By using the Service, you consent to this transfer. We ensure appropriate safeguards (e.g., Standard Contractual Clauses) are in place for international data transfers.
11. Updates to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of material changes by:
- Posting the new policy on this page with an updated "Last Updated" date
- Sending an in-app notification or email to registered users
- Displaying a prominent notice within the App
Continued use of the Service after changes constitutes acceptance of the revised policy. If you disagree with any changes, please discontinue use of the Service.
12. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Clabits Ltd
Parent Company of Clabits School Management Software
Nigeria
Response Time: We aim to respond to all privacy-related inquiries within 5-7 business days.
© 2026 Clabits Ltd. All rights reserved.
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